Walking the certification high wire

By ANIL JOHN on | Permalink

Walking the certification high wire

Certification of capabilities and services as a prelude to procurement, especially in the public sector, is an interesting high wire act.

It often pits two perspectives against each other:

  • The acquirer (business owner) seeks a minimum viable product that is certified to a baseline criteria and is focused on results and outcomes.
  • The certification authority which utilizes auditors and evaluators who, with very rare exceptions, are not focused on outcomes but on a yes/no/checkbox approach.

It is a minor miracle and an occasion for celebration when something useful actually comes out the end of a certification pipeline.

Financial pixie dust

GOV.UK Verify added 5 new companies as certified Credential Service Providers.

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