Painful interactions


The nine most terrifying words in the English language are "I'm from the government, and I'm here to help."

Ronald Reagan

In this 7-minute episode, I talk about:

  • New Zealand Government’s research on pain points to address with digital services
  • Google’s My Account feature - will anyone use it?
  • OPM Data breach

Listen to the CyberForge Broadcast below …

The Show Notes

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